Shipping Policy

Thank you for shopping with CROSSLINE PRINTS. We aim to process and deliver every order safely and on time. Please review our shipping policy before placing your order.

Order Processing

Orders are processed within 3DAYS after payment confirmation, excluding Sundays and public holidays. During sales, festivals, product launches, or periods of high demand, processing may take slightly longer.

Once an order has been processed and handed over to the courier partner, it cannot usually be modified or cancelled.

Shipping Methods

We offer the following shipping methods, subject to availability at your delivery location:

• Standard shipping

• Express shipping [IF AVAILABLE]
  

The available shipping options will be displayed at checkout.

Delivery Timeframes

Estimated delivery times after dispatch are:

• Within India: [4-7 BUSINESS DAYS]

• Remote or rural locations: [10-15 BUSINESS DAYS]

• International orders: [15-30 BUSINESS DAYS], if applicable

Delivery timeframes are estimates and are not guaranteed. Delays may occur due to courier operations, weather conditions, public holidays, strikes, government restrictions, or other circumstances outside our control.

Shipping Costs

Shipping charges are calculated based on the order value, delivery location, package weight, and selected shipping method.

• Standard shipping: 99rs

• Express shipping: 149rs

• Free shipping on orders above: 699rs

Any applicable shipping fee will be clearly shown at checkout before payment.

Tracking Information

Once your order has been dispatched, tracking details will be sent to your registered email address, phone number, or WhatsApp number.

Please allow up to [12 HOURS] for the tracking information to become active after dispatch. You can track your order using the courier partner’s tracking page or through the order-tracking section on our website.

Delivery Issues and Delays

Please ensure that your name, complete address, PIN code, and phone number are entered correctly while placing the order. CROSSLINE PRINTS will not be responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

If your order is delayed beyond the estimated delivery period, marked as delivered but not received, arrives damaged, or contains missing items, please contact us at WORKMAILCLP@GMAIL.COM or PHONE/WHATSAPP on +91 9602505253 within 24 HOURS

For damaged or tampered packages, please take clear photographs or an unboxing video before opening the package. This may be required to investigate the issue with the courier partner.

Lost or Undeliverable Packages

If a shipment is confirmed as lost by the courier partner, we will offer a replacement or refund in accordance with our refund policy.

Orders returned to us because of an incorrect address, repeated failed delivery attempts, refusal to accept delivery, or an unserviceable location may be re-shipped after payment of additional shipping charges.

International Shipping

CROSSLINE PRINTS currently OFFERS international shipping.

For international orders, customers are responsible for any customs duties, import taxes, clearance charges, or local fees imposed by the destination country. These charges are not included in the product price or shipping cost unless expressly stated at checkout.

International delivery may be delayed by customs inspections or local courier procedures. We cannot guarantee an exact delivery date for international shipments.

Contact Us

For questions regarding shipping or delivery, please contact:

CROSSLINE PRINTS
Email: WORKMAILCLP@GMAIL.COM
Phone/WhatsApp: +91 9602505253
Business address: 742, KUTBI MANZIL MAIN ROAD KISHORPURA KOTA RAJ 324009
Customer-service hours: 11AM - 7PM